Website Maintenance included in every plan, by the people who built the site
Maintenance is not a package you buy after the website. It comes in every website plan from £189 a month, with hosting, SSL, speed checks and edits on request. All of it, brand polish and monthly SEO included, is done by the same people who built the pages. We do it from Bury St Edmunds for businesses across Suffolk, Cambridgeshire, Norfolk and Essex. If your site lives somewhere else today, it moves onto a plan, or you take a Custom build and own it outright.
Built and looked after by the same people, wherever you are
Most agencies that offer maintenance did not build the site they are maintaining, so every fix starts with someone working out how the last person did it. We only look after sites we build or have moved onto Webflow ourselves, which means the person checking your Core Web Vitals in March is the person who set them in January.
CMS structure, interactions, breakpoints, code embeds and the Webflow specific SEO settings are all things we handle because they are how we work every day, not a sideline. For a dentist in Bury St Edmunds it means 1 phone number for everything to do with the site, and nobody saying it must have been the other agency.
Speed and Core Web Vitals checked every month, not just at launch
Page speed decides both conversion rate and rankings, and it decays if nobody watches it. A photo uploaded straight from the phone, a supplier's booking widget, a font added for a promotion, and 6 months on the page that loaded in under 2 seconds takes 4.
Every month we run Core Web Vitals across your key pages, watch page weight as content is added, review image compression and look for anything new that has started misbehaving. Where a score has slipped we fix the cause rather than reporting it and waiting for you to action it, because you have a business to run and that is what the plan is for.
Performance is not a launch day number. It needs keeping.
Maintenance is included in every plan from £189 a month
There are no maintenance tiers, because there is no version of a website that should be left to rot. Starter from £189 a month, Business from £249 and Market Leader from £329 all include the same care: hosting and SSL, uptime monitoring, monthly speed checks, form testing, broken link repair, text edits and image swaps on request, brand polish, and the monthly SEO with its ranking report.
The only thing that changes between the plans is how many towns and services you cover, from 6 services across 6 towns on Starter to 12 across 14 on Market Leader. Nothing upfront, no setup fee, 12 month minimum, then it rolls monthly, and the price you sign at holds for life.
Text edits and image swaps on request, with no hours to count
Send the change through and it gets made. The new price list, the apprentice who has joined, the van with the new livery, the Christmas opening hours. You do not learn the CMS, you do not troubleshoot Webflow and you do not break anything by accident, and there is no monthly allowance of hours being counted down and rolled over.
Larger changes that come out of the keyword research, a new service page or a new town, are built as part of the plan too: if they take you past your allowance it is £20 a month for an extra service or £15 a month for an extra town, agreed first. Most requests are turned round within 1 to 2 working days, urgent ones the same day.
1 ranking report a month, including what we changed
Every month you get 1 written report in plain English. Where each page ranks for its search and what moved. The edits we made and the fixes we caught, the form that had stopped sending, the image that was slowing the homepage.
Technical health, uptime, anything Search Console flagged. And the plan for next month, including any new pages the research has found.
We put anything that needs your attention at the top rather than burying it in a dashboard you never check. The point of having someone look after the site is not having to think about it, and a report you can trust in 5 minutes is how that is earned. Same report on every plan, because every plan gets the same work.
Upgrade any time, +£20 a month per extra service
Maintenance is the floor, not the ceiling. As the business grows the website grows with it, and the mechanism for that is the research rather than a request form. Every month we look at the searches people in your towns are making, and when one turns up that you have no page for, with real volume and a page 1 you can win, we build it.
An accountant in Ipswich who started on Starter with 6 services across 6 towns might find within the year that Felixstowe and Woodbridge are sending enquiries and payroll deserves its own pages. An extra service is £20 a month, an extra town £15 a month, or you move up to Business or Market Leader whenever the allowance no longer fits, and the signed price on what you already have never changes.
Maintenance that comes with the plan, for sites that matter to your business
A website is a commercial asset and it wears. Slow pages cost customers. Broken forms cost enquiries. A page with last year's prices makes the business look unwatched.
Most websites also have a bigger problem that no amount of maintenance fixes: they have 1 page per service. An accountant has a page called Payroll and that is it. Nobody searches for payroll.
They search for payroll services Ipswich, or accountant Bury St Edmunds, or bookkeeper near me from a phone in Stowmarket. If the site has no page for that town, Google shows a competitor. So the plan does both jobs.
Before we write a word we do the keyword research, which towns, which services, how many searches a month, who holds page 1, and we build a page for every service in every town that can win: 6 services across 6 towns is 36 searches with a page each. Then we look after every one of those pages, month after month, for the same fee.
Hosting, SSL, speed, edits, brand polish, the monthly SEO and 1 report. Built and maintained by the same people, in Bury St Edmunds, on a 12 month plan that rolls monthly afterwards.
Our Maintenance Process
A structured approach to keeping your site working properly.
Webflow workspace access set up
Full technical audit completed
Performance, security and SEO baseline established
Monitoring tools configured
Initial fix priorities agreed
Performance and Core Web Vitals checked
Forms tested across desktop and mobile
Broken link audit completed
Image optimisation reviewed
SEO settings verified
Update requests submitted via email or shared task list
Standard turnaround 1 to 2 working days
Text edits and image swaps included
New pages built as the research finds them
Expedited turnaround available
Monthly written report delivered
Performance metrics tracked over time
Work completed and planned summarised
Issues and recommendations highlighted
Optional monthly check in call available
12 week performance trend review
Conversion rate analysis
Content and technical gap assessment
Coverage matrix reviewed against the research
Recommended next steps agreed
Every review we have is 5 stars. Here is why.
Selected work
New & featured web design & marketing work
A closer look at what we build. Websites, branding, SEO and content for businesses across Suffolk, Cambridgeshire, Norfolk and Essex, and for brands well beyond it.
Blend Coffeeshop
Launching a coffee and wine bar at the heart of historic Bury St Edmunds
Starbots Fund
A bold digital hub for a £40m applied intelligence investment fund
Snowdonia Log Cabin
A holiday cabin site with local guides that answer guests' questions
Hannah's Medical Aesthetics
A brand and content engine that powered a Newmarket clinic to tenfold growth
AV Cleans
A nationwide ecommerce send in service for high end sneaker and bag care
Cambridge Fireplaces
A Webflow rebuild and SEO partnership for Cambridge's leading fireplace specialist
MV Manufacturing
Reverse engineering site with an engineer made quote form
Market Food Hall
Peterborough food hall site with a page for each counter
Smart Spray Bodyworks
Car body repair rebrand with photo quotes and town pages
Web Design
Webflow websites for Suffolk, Cambridgeshire, Norfolk and Essex businesses, on one monthly plan from £189 a month with SEO included. A page for every service in every town you work in, fast, easy to update and ranking from launch.
Nothing upfront, one monthly number, a 12 month minimum then rolling monthly.
Nothing upfront, one monthly number, a 12 month minimum then rolling monthly.
Brand & Design
Identity work that makes your business look every bit as serious as the brands it is up against. Brand polish comes with every website plan, and ongoing graphic design is priced after a quick chat. Brand Builder is £795 one off for your logo, business cards, email footers, letterheads and the basics.
Creative Content
Photography, video and social content that actually looks like it belongs to your brand. Shoots from £545 a month on a 6 month term, planned, shot and edited so your channels always have something worth posting.
Paid Ads
Google, Meta, TikTok and LinkedIn campaigns for clients whose website we manage, priced per client after a chat. We only run ads for sites we look after, because we adjust the pages from the real data. Conversion tracking goes in before a penny is spent, so every enquiry ties back to the campaign behind it.
AI Visibility
AI visibility is in every plan, the same as SEO, with nothing else to buy. We build pages an assistant can quote, keep your details identical on Google, Bing and Apple Maps, and get you mentioned on the sites it reads. Every month we ask ChatGPT and Gemini your customers' questions and show you whether you were named.
AI Setup Session
A half day sitting down with you to find AI solutions that fit your workflows, at £495 a session.
Shopify Stores
Online shops built on Shopify and looked after every month. Shop Starter from £495 a month with the Shopify SEO included, nothing to pay up front, and the store is in your name from the day it opens.
Let's work together
Something went wrong sending that, so please try again or call us on 01284 277261.
