CRM and Automation for £125 a month, so no enquiry goes cold
A CRM set up around how you actually sell, with the acknowledgements, reminders and alerts that stop an enquiry slipping off the desk at 5 o'clock on a Friday. £125 a month, fixed, on a 6 month initial term, built and run from our studio in Bury St Edmunds for businesses on one of our website plans across Suffolk, Cambridgeshire and Norfolk.
Google
Webflow
Every enquiry from every page lands in one pipeline
Your website plan gives you a page for every service in every town you work in, which means enquiries arrive from a lot of different places. Every form on every one of those pages is wired into the CRM, so when someone fills in the boiler repairs page for Stowmarket a contact and a deal appear with the service, the town and the source already recorded. Nothing drops into a shared inbox to be found on Monday. The pipeline and the monthly ranking report tell the same story, which town is producing work and which page brought it in, and that is what the next round of keyword research feeds on.
Automations that take work off the desk, not add to it
Most CRM projects ship with a long list of rules and the team quietly ignores nearly all of them. We build the handful that do a job every day. An acknowledgement that goes out the minute an enquiry lands, a reminder when a quote has sat untouched for 3 days, an alert to the owner when a large job comes in, and a short digest on a Friday showing what is open and who has gone quiet. None of it asks anyone to type more than they did before. Because we run the system month to month rather than handing over a manual, the rules that stop earning their place get switched off.
£125 a month fixed, with nothing to pay upfront
CRM and Automation is a fixed monthly of £125 on a 6 month initial term, then rolling monthly. That covers choosing and configuring the CRM, the pipeline stages, the automations, wiring in the website forms and the Google Business Profile calls, showing the team how it works and keeping it running afterwards. There is no setup fee and no per user charge from us, and the CRM licence itself is paid directly to the vendor at their published rate. It needs an active website plan, from £189 a month, or a Custom build, because the system is only worth having when the website is built to produce the enquiries it manages.
Sized for a 3 person firm, not a 300 person one
Pipedrive for most owner led businesses with a clear sales pipeline, HubSpot where email marketing and automation matter as much as the pipeline, and a lighter setup for a sole trader in Sudbury with a handful of leads a month who does not need a sales tool at all. We do not resell any of them and we do not take a commission, so the recommendation is made on what fits your team and your sales process, which we work out during the setup rather than defaulting to whatever we configured last week. If the honest answer is a well organised shared inbox, we will say so.
Pairs with the Lead Follow Up System at £125 a month
The CRM keeps the record straight. The Lead Follow Up System, also £125 a month on the same 6 month term, does the chasing: it replies to a new enquiry within minutes in your voice, nudges the quote that went quiet a week ago and keeps going until someone says yes or no. Run together they close the gap between someone filling in a form on your Newmarket page and someone in your business actually speaking to them. The Growth Systems Retainer from £995 a month runs both alongside the AI Content System and Review Growth if you want the whole lot handled.
Built so the team still opens it in month 4
CRMs die when they create work instead of removing it. We build around the sales process you already have rather than imposing one, keep the required fields to the few that improve either the salesperson's day or the owner's view of the pipeline, and make the automations do the remembering. Then, because the £125 a month is a running service and not a handover, we look at what is being used and what is being skipped and change the system rather than lecturing the team. A CRM that a 3 person plumbing firm in Bury St Edmunds updates from the van is worth more than a perfect one nobody opens.
A CRM built around how your business sells, run for you every month for one fixed price
Most websites have one page per service, so a plumber has a page called Boiler Repairs and that is it. Nobody searches for boiler repairs. They search for boiler repairs Bury St Edmunds, and if the site has no page for that town Google has nothing of yours to show, so it shows a competitor. Our website plans fix that by building a page for every service in every town you work in, chosen by keyword research before anything is built, and 6 services across 6 towns is 36 different searches with a page for every one. That is a lot of enquiries arriving from a lot of pages, and this is where CRM and Automation earns its £125 a month. Every form on every one of those pages lands in one pipeline tagged with the service and the town, the acknowledgement goes out before anyone has finished their tea, the reminder fires when a quote sits untouched for 3 days, and at 5 o'clock on a Friday you can see exactly who has not been called back. Most owner led businesses run on memory and a notepad in the van. This replaces both.
Every review we have is 5 stars. Here is why.
Selected work
New & featured web design & marketing work
A closer look at what we build. Websites, branding, SEO and content for businesses across Suffolk, Cambridgeshire and Norfolk, and for brands well beyond it.
Blend Coffeeshop
Launching a coffee and wine bar at the heart of historic Bury St Edmunds
Starbots Fund
A bold digital hub for a £40m applied intelligence investment fund
Nexus Transport Link
A full brand and lead engine for a UK wide logistics operator
What owners ask before they start.
Which CRM do you actually set up for a typical small business?
Will my team actually use it once the novelty wears off?
How does the CRM connect to the website and the rest of the marketing?
What automations do you build, and which ones actually matter?
How much does CRM and Automation cost?
Are there any other costs on top of the £125 a month?
Can you move our contacts across from a spreadsheet or an old CRM?
Can the CRM connect to Xero or QuickBooks?
Why does it need a website plan or a Custom build?
What happens after the first 6 months?
How do I get in touch with FutureProofs?
Web Design
Webflow websites for businesses across Suffolk, Cambridgeshire and Norfolk, sold as one monthly plan from £189 a month with the SEO included. A page for every service in every town you work in, fast, easy to update and ranking from launch.
Nothing upfront, one monthly number, a 12 month minimum then rolling monthly.
Nothing upfront, one monthly number, a 12 month minimum then rolling monthly.
Brand & Design
Identity work that makes your business look every bit as serious as the brands it is up against. Brand polish is included in every website plan, and Brand Builder from £795 covers a full identity with logo, guidelines and the assets that keep it consistent.
Creative Content
Photography, video and social content that actually looks like it belongs to your brand. Shoots from £545, quoted per shoot, planned, shot and edited so your channels always have something worth posting.
Paid Ads
Google, Meta, TikTok and LinkedIn campaigns that bring real enquiries, not just impressions. Conversion tracking goes in before a penny is spent, so every enquiry is tied back to the campaign that produced it.
Growth Systems
Quiet automations that handle the bits you don't have time for such as chasing leads, asking for reviews and keeping the CRM tidy. Fixed monthlies from £95, set up once and running every day.
Ecommerce & Custom
Shops and larger builds that do not fit a plan. Scoped individually from £4,995, built properly in Webflow, and owned outright in your own account from the day it goes live.
Let's work together
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